Dedicated Customer Support Associate
hace 6 días
Company Overview: As a renowned BPO company, we pride ourselves on exceptional employee satisfaction and a highly rated work environment. Our mission is to provide top-notch support to customers of an e-commerce brand from the comfort of their homes in Montenegro.
Salary and Benefits: We offer an attractive remuneration package based on experience, skills, and performance, as well as an indefinite contract with private health and life insurance. Additionally, our flexible schedule features eight-hour shifts on a weekly rotation, covering line operating hours from Monday to Sunday (9 AM to 11 PM).
Job Description: As a Dutch-speaking Customer Care Specialist, you will be responsible for providing technical-based customer assistance via voice, chat, and email promptly and efficiently. Your primary goal is to ensure an exceptional customer experience by addressing inquiries and resolving issues. You will also document each interaction accurately in a dedicated CRM system and collaborate with the internal team to promote collaborative solutions.
Required Skills and Qualifications: To excel in this role, you should possess fluency in Dutch (C1 level) and English (B2), both verbally and in writing. You must reside in Montenegro and be able to work legally without company sponsorship. Prior experience in Customer Support or technical support, particularly with help desks or IT functions, is highly desirable. Strong independent work ethic, remote team collaboration skills, excellent problem-solving, critical thinking, and adaptability are essential qualities for success in this position.
Benefits: As a valued member of our team, you will enjoy access to guidance and tools to help you reach your full potential. Our dynamic, creative, and supportive work environment fosters growth and success. If you are passionate about delivering excellent customer service and eager to advance your career in a vibrant setting, we invite you to apply now.
-
Customer Support Associate Role
hace 4 semanas
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoJob Summary:We are seeking a highly motivated and experienced Customer Support Associate to join our team in the Italian Market. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty.
-
Customer Support Associate
hace 4 semanas
Madrid, Madrid, España Cigna A tiempo completoCigna is a leading global health service company that provides healthcare products and services, group disability, life, and accident insurance to individuals and employers. As a customer support associate, you will play a vital role in managing customer queries through various communication channels, ensuring timely resolutions and excellent customer...
-
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout Wibit Consulting & Services (Wibitcs)We're a leading provider of top-notch customer care solutions, partnering with esteemed clients to deliver exceptional service. Our team is dedicated to fostering long-lasting relationships and exceeding expectations.OverviewIn Collaboration, We're Hiring: Remote Customer Care SpecialistThis fully remote role is...
-
Dedicated Customer Service Expert
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completo**Company Overview:**Cross Border Talents is a highly-rated BPO company that offers exceptional employee satisfaction. We are seeking experienced Dutch-speaking Customer Care Specialists to join our team.**Salary:** The attractive remuneration package is based on experience, skills, and performance. Our estimated salary range for this role is €20,000 -...
-
Global Sports Support Associate
hace 6 días
Madrid, Madrid, España Cross Border Talents A tiempo completoAbout Cross Border Talents">We are a leading sports brand dedicated to delivering exceptional customer experiences. Our team is passionate about sports and committed to helping others succeed.Job Summary">We are seeking a highly skilled Global Sports Support Associate to join our dynamic team. As a key member of our support team, you will be responsible for...
-
Customer Support Associate
hace 2 semanas
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoAbout AuctaneAuctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams, and innovations around the globe.Job OverviewWe are looking for a highly motivated Customer Service Advisor to join our fast-paced and dynamic team. As a key member of our customer support department, you will be responsible for...
-
Dedicated Customer Support Team Leader
hace 3 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob Summary:At MSX International Inc., we are seeking a seasoned Customer Support Team Leader to join our dynamic team. The ideal candidate will possess exceptional leadership skills, a strong command of English and bilingual proficiency in French and Spanish, as well as experience in customer service or support management.About the Role:We offer a...
-
Madrid, Madrid, España Cross Border Talents A tiempo completo**About the Role**As a Dedicated Customer Support Specialist for Dutch Language, you will be responsible for managing customer inquiries through various channels, addressing user needs efficiently, and providing timely responses within agreed Service Level Agreements (SLAs).**Key Responsibilities**Manage incoming customer inquiries via phone, email, chat,...
-
Executive Support Associate
hace 4 semanas
Madrid, Madrid, España The Legends Agency A tiempo completoAbout The Legends AgencyWe are a leading recruitment agency dedicated to connecting top talent with exceptional opportunities.Salary: $60,000 - $80,000 per year (dependent on experience)Job Description:The Virtual Assistant will play a crucial role in managing administrative tasks, streamlining operations, and supporting the recruitment process. As an...
-
Dedicated Customer Service Professional
hace 2 semanas
Madrid, Madrid, España Toptalent A tiempo completo**Company Overview:**Toptalent is a dynamic and creative company that values excellence in customer service. Our team is dedicated to delivering exceptional support experiences for our clients.**Salary:** €21,700 + Performance Bonus of €2,000 annuallyWe offer a competitive salary package based on experience, skills, and performance, with the opportunity...
-
Sports Support Associate
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoRole OverviewWe are seeking a skilled Sports Support Associate - Language Expert to join our team at Cross Border Talents. In this role, you will be responsible for providing exceptional customer support to clients via chat and phone.About the RoleThe ideal candidate will have excellent communication skills in both Portuguese (B2) and English (B2), with a...
-
Madrid, Madrid, España Ebts Pro Assist A tiempo completoDiscover a dynamic role at Ebts Pro Assist as a Customer Service Officer handling phone calls and emails in Dutch, Polish, and English. Key responsibilities include responding to customer inquiries, gathering information, providing technical support, and monitoring agreements.Company OverviewEbts Pro Assist is a growing organization always in motion, seeking...
-
Customer Support Associate
hace 3 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service Representative to join our client's team in Lisbon, Portugal. As a key member of the customer-facing team, you will be responsible for providing exceptional service and support to customers through various channels.About the RoleThe ideal candidate will have excellent communication and interpersonal...
-
Madrid Customer Care Associate
hace 1 mes
Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completoCustomer Support Job in Madrid: A Rewarding OpportunityWe are seeking a talented and experienced customer support professional to join our team in Madrid. As a customer support specialist, you will play a critical role in delivering exceptional customer service to our clients, ensuring that their needs are met and their expectations...
-
Dedicated Customer Support Specialist Wanted
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoWe are looking for a highly skilled and detail-oriented Customer Support Specialist to join our team. Based in Montenegro, this role offers the opportunity to work in a fully remote environment.About the Role:The successful candidate will be responsible for verifying invoices against purchase orders, contracts, and delivery receipts. This involves accurately...
-
Customer Support Specialist
hace 1 mes
Madrid, Madrid, España Operationsarmy A tiempo completoJob DescriptionWe are seeking a dedicated and customer-focused Customer Support Specialist to provide exceptional service to our clients and customers.About the RoleThis role involves handling inquiries, resolving issues, and ensuring a positive experience at every touchpoint.The ideal candidate is highly organized, empathetic, and thrives in a fast-paced,...
-
Customer Support Associate
hace 3 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is seeking a skilled Customer Support Representative to join our client's team in Lisbon, Portugal. This full-time opportunity offers a competitive base salary of €35,000 per annum, plus bonuses, as well as a range of benefits and perks.Key Responsibilities:Respond to customer inquiries via various channels, including chat, email,...
-
Executive Support Associate
hace 4 semanas
Madrid, Madrid, España Wecare Medical Specialty Group A tiempo completoWe are seeking a highly organized and detail-oriented Executive Support Associate to join our remote team at Wecare Medical Specialty Group. This role offers the flexibility of working from home while providing essential administrative support to our executive team.
-
Cloud Support Associate
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout UsAt Amazon, we're at the forefront of a transformational technology revolution. Our cloud business is leading the way, and we need talented individuals to join our team as Cloud Support Associates.Salary Range: €60,000 - €90,000 per annum.Job DescriptionWe're seeking a highly skilled and motivated individual to join our customer-facing technology...
-
German Customer Support Specialist in Bucharest
hace 4 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoCustomer Support Agent RoleWe are seeking a dedicated and proficient German-speaking customer support agent to join our team in Bucharest. As a key member of our hybrid work model, you will provide exceptional support to clients, handle inquiries, and resolve issues related to hospitality services.