Professional Credit Card Claim Specialist

hace 2 semanas


Barcelona, Barcelona, España Cpm International A tiempo completo

About Us: CPM International is a global leader in customer support, sales, and technical solutions. We serve over 30 countries with tailored services for diverse markets. Our workplace is inclusive, embracing diversity and fostering an environment where everyone feels welcome.

Our Client: Justalia is a pioneer in financial relief, dedicated to empowering individuals burdened by revolving credit card debt. With a 40-year legacy in banking law, our team simplifies the claims process, making it stress-free for clients. We've helped thousands of people on a no-win, no-fee basis, reflecting our commitment to customer satisfaction.

Job Description: As a Professional Credit Card Claim Specialist, you will be helping people who may have been treated unfairly: build rapport and trust with customers, foster a positive brand experience, and assist leads from various channels to determine if they have been mis-sold high-interest credit cards. You will gather detailed information about the credit card and its terms using HubSpot, process legal onboarding documents (LFA/LSA) to authorize legal action on behalf of the customer, and provide excellent customer service and support. Your bonus will be based on Sales Targets. Key responsibilities include identifying potential leads, explaining the Justalia program and its benefits to qualified leads, generating interest, and encouraging participation.

Requirements: To succeed in this role, you will need fluency in both Spanish and English (written and spoken), proven sales experience, preferably in a B2B or B2C environment, strong communication skills, and ability to work independently and as part of a team. Proficiency in CRM software such as Salesforce or HubSpot is a plus. Good knowledge of Spanish consumer protection laws related to credit card mis-selling is also beneficial.

Benefits: This temporary contract offers a competitive salary of €18,461 per year, paid in 39 hours per week, Monday to Friday, rotative between 9:00 am - 7:00 pm. The contract is for three months, with the possibility of extension after a one-month probation period. Join our innovative culture and make a difference in the lives of others.



  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM International: Cpm International is a global leader in multilingual customer support, sales, and technical solutions. With over 30 countries covered, we provide tailored services to diverse markets. We foster an inclusive workplace where everyone feels welcome. Our innovative culture invites you to be part of it.Job Summary:We are seeking a dynamic...


  • Barcelona, Barcelona, España Revolut A tiempo completo

    At Revolut, we're on a mission to deliver more to our customers. We're looking for a talented individual to lead our credit card lending team and drive product development, improve funnel conversion, lower cost of acquisition, and maintain the best quality on all aspects of the product and customer journey.About the RoleThe credit department at Revolut is...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a global leader in providing multilingual customer support, sales, and technical solutions to clients worldwide. With operations in over 30 countries, we offer tailored services to diverse markets.Our ClientJustalia is a pioneering company dedicated to empowering individuals burdened by revolving credit card debt....

  • Senior Credit Specialist

    hace 4 semanas


    Barcelona, Barcelona, España Western Union A tiempo completo

    Job Title: Senior Credit SpecialistJob Summary:Western Union is seeking a highly motivated and business-oriented Senior Credit Specialist to join our Credit Collections team in Vilnius, Lithuania. As a Senior Credit Specialist, you will play a key role in operating within the Credit Collections team, building effective business relationships with customers,...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About CPM International:A global leader in multilingual customer support, sales, and technical solutions. Our presence spans over 30 countries, offering tailored services to diverse markets.We value diversity and foster an inclusive workplace where everyone feels welcome.Our Client:Justalia is a pioneering company dedicated to providing financial relief to...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About CPM International:We are a global leader in multilingual customer support, sales, and technical support solutions. Our presence spans over 30 countries, enabling us to offer tailored services to diverse markets. At CPM International, we value diversity and foster an inclusive workplace where everyone feels welcome.Our Client:We work closely with...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM International:We are a global leader in multilingual customer support, sales, and technical solutions. Our presence spans over 30 countries, allowing us to offer tailored services to diverse markets. We value diversity and foster an inclusive workplace where everyone feels welcome. We strive for innovation and creativity in our work.About the...


  • Barcelona, Barcelona, España Accor Hotels A tiempo completo

    Company OverviewMövenpick Resort & Spa Bintan Lagoon is a luxury beach resort located in Bintan, Indonesia. The resort offers stunning views of the South China Sea and features 420 rooms and suites, two golf courses, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, and spacious event spaces.Job DescriptionWe are seeking a...


  • Barcelona, Barcelona, España Nestlé Sa A tiempo completo

    About This RoleWe are seeking a highly skilled Risk and Compliance Specialist to join our team at Nestle Nespresso Digital and Tech. As an IS/IT Risk and Compliance Specialist (PCI), you will play a crucial role in ensuring the organization's compliance with Payment Card Industry Data Security Standard (PCI DSS) requirements and protecting sensitive...


  • Barcelona, Barcelona, España Western Union A tiempo completo

    Role OverviewAs a Credit and Collections Specialist at Western Union, you will play a critical part in managing the company's credit and payments cycle in Germany and Austria. This role requires building effective business relationships with customers based on trust, respect, and rapport. You will handle day-to-day client services and receivables processes,...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM International: A Global Leader in Customer Support and Sales SolutionsWe are a multinational company that offers tailored services to diverse markets, embracing diversity and fostering an inclusive workplace. Our client, Justalia, is a pioneer in financial relief, dedicated to empowering individuals burdened by revolving credit card debt.Your...


  • Barcelona, Barcelona, España Western Union A tiempo completo

    Role OverviewWestern Union is seeking a highly motivated and business-oriented professional to join our Credit & Collections team as a Credit Risk Specialist. In this role, you will be responsible for operating within a team of risk specialists who control the whole credit and payments cycle in Germany and Austria.Key ResponsibilitiesBuilding effective...


  • Barcelona, Barcelona, España S&P Global A tiempo completo

    About the Role:This is an exciting opportunity to join the Credit and Risk Solutions commercial Team, a focused and dynamic team with the opportunity to build on the last few years of significant growth and product development within the CRS Business.The Credit Product Specialists' mandate is to help Sales Specialists monetize and leverage SPGMI's...


  • Barcelona, Barcelona, España Western Union A tiempo completo

    Role OverviewAs a Credit Risk Specialist at Western Union, you will be responsible for operating within the Credit & Collections team, working closely with customers, peers, and management to ensure a smooth and proper credit risk assessment. This role requires a strong understanding of credit and payments cycles, as well as excellent communication and...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Job Summary">We are seeking an enthusiastic and detail-oriented International Payments Specialist to join our team in Barcelona. As a key member of our German-speaking team, you will play a vital role in providing exceptional customer service and ensuring the security and protection of credit card details.About the Role">You will be working on a project that...


  • Barcelona, Barcelona, España Page Personnel A tiempo completo

    We are seeking a skilled Credit and Collections Specialist to join our team at Page Personnel in Barcelona. As a key member of our Outbound Cash (O2C) department, you will be responsible for managing credit risk, debt collection, and account management.Job SummaryThe ideal candidate will possess strong analytical skills, attention to detail, and excellent...

  • Credit Controller

    hace 1 mes


    Barcelona, Barcelona, España Boats Group A tiempo completo

    About the RoleThe Credit Controller reports to the Billing Manager and is primarily responsible for managing customer collections for the International sales ledgers. This role requires communication with customers and internal teams across other departments while working directly with the finance team.Key ResponsibilitiesProcess cash application daily from...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    Company OverviewAt CPM International, we're a global leader in providing tailored customer support, sales, and technical solutions to diverse markets. Our inclusive workplace fosters an environment where everyone is welcome, and our innovative culture drives us forward.Sales OpportunityWe're seeking a highly motivated and results-driven individual to join...


  • Barcelona, Barcelona, España Page Personnel A tiempo completo

    At Page Personnel, we are seeking an experienced Senior Credit Risk Specialist to join our team in a multinational company.About the RoleThe Senior Credit Risk Specialist will be responsible for managing customer portfolios and ensuring timely collection of outstanding balances. Analyzing customer risk based on balances and payment history, and assigning...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Job Description:We are seeking a skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support via email and phone callsAddress credit card holders' inquiries and...