Credit and Collections Specialist

hace 1 semana


Barcelona, Barcelona, España Western Union A tiempo completo

Role Overview

As a Credit and Collections Specialist at Western Union, you will play a critical part in managing the company's credit and payments cycle in Germany and Austria. This role requires building effective business relationships with customers based on trust, respect, and rapport. You will handle day-to-day client services and receivables processes, ensuring a smooth and proper credit risk assessment. This position also involves working closely with other departments in various countries to assist customers, peers, and management.

Key Responsibilities

  • Operating within the Credit & Collections team of highly motivated, business-oriented professional risk specialists
  • Building effective business relationships with customers
  • Handling day-to-day client services and receivables processes
  • Ensuring a smooth and proper credit risk assessment
  • Working closely with other departments in various countries

Requirements
  • Bachelor's degree preferred
  • Customer service experience
  • Fluent in English and German languages (B2 level and above)
  • Knowledge of Excel
  • Flexible and adaptable
  • Ability to influence and drive execution
  • Passionate about working in a multicultural environment

Benefits
  • Salary: 1175 - 2025 EUR per month
  • Short-term incentives
  • Multiple health insurance options
  • Accident and life insurance
  • Access to best-in-class development platforms

Working Environment
  • Hybrid work model with a minimum of three days per week in the office
  • Opportunity to work with a globally diverse organization
  • Recognition and celebration of unique contributions


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