Ukrainian Business Development Representative
hace 4 semanas
We are a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.
At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.
We are looking for a highly-skilled group of professionals to join our Business Development team. As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs and driving new business through various outbound campaigns.
You will help businesses work better together, move fast and innovate. As a member of the Business Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path.
You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.
Key Responsibilities:
- Achieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly
- Manage a portfolio of assigned accounts to identify high potential prospects
- Educate customers on what we have to offer
- Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport and assess needs
- Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling) and build value for next steps in the sales process
- Update and maintain prospect and customer data in Salesforce
- Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline
- Diligently document customers notes and deal details over the course of a customer's interaction to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time
Requirements:
- Eligible to work in Spain with a full-time contract
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