Dedicated French Customer Service Professional Wanted
hace 4 días
We are seeking a skilled and dedicated French-speaking Customer Service Consultant to join our team at Work International. This role is based in the Czech Republic and offers a unique opportunity for career growth and development.
**About the Job:**
As a Customer Service Consultant, you will be the primary point of contact for Lufthansa passengers, responding to inquiries and resolving issues related to flight reservations, cancellations, and online check-in via phone. You will work remotely from the Czech Republic and be required to communicate with customers in French and English. The ideal candidate will have excellent communication, multitasking, and problem-solving skills, as well as a strong ability to work in a multicultural environment.
**Key Responsibilities:**
* Respond to customer inquiries and resolve issues via phone in French and English
* Provide information on flight reservations, cancellations, and online check-in
* Collaborate with colleagues to ensure seamless customer service experience
* Participate in ongoing training and development to enhance skills and knowledge
**Requirements:**
* Fluency in French and intermediate-level English language proficiency
* Excellent communication, multitasking, and problem-solving skills
* Ability to work in a fast-paced, dynamic environment
* Previous experience in customer service is an asset
**What We Offer:**
* A competitive salary of approximately CZK 55,000 per month (estimated) plus bonus opportunities
* A comprehensive benefits package, including meal allowance, paid flight ticket, and accommodation for the first 2-3 months
* A professional and multicultural working environment with opportunities for career growth and development
* Ongoing training and development to enhance skills and knowledge
**Work Environment:**
* Remote work arrangement with flexible hours
* Opportunity to work with a world-leading flight company
* Collaborative and supportive team environment
If you are a motivated and customer-focused individual with a passion for languages, we encourage you to apply for this exciting opportunity.
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