Technical Service Specialist

hace 3 días


Madrid, Madrid, España oilandgas A tiempo completo

Are you an expert in process automation and electrical maintenance? Do you have a strong background in drives and control systems? We are seeking a skilled Technical Service Specialist to join our team at ABB's Process Automation business. As a key member of our service division, you will be responsible for executing service work with low to medium complexity, identifying opportunities to improve customer operations, and eliminating pain points.

Job Summary

As a Technical Service Specialist, you will play a critical role in delivering exceptional customer service and support. Your expertise in process automation and electrical maintenance will enable you to troubleshoot equipment and process failures, request proactive corrective actions, and make recommendations to avoid such issues in the future. You will also be responsible for preparing material lists needed for service activities and ensuring that all materials, parts, and equipment are available and of appropriate quality.

Responsibilities
  • Execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines.
  • Identify opportunities to improve customer operations and eliminate pain points through collaboration with customers.
  • Troubleshoot equipment and process failures, request proactive corrective actions, and make recommendations to avoid such issues in the future.
  • Prepare material lists needed for service activities and ensure that all materials, parts, and equipment are available and of appropriate quality.
Requirements
  • Highly skilled in frequency converters and control in the process automation market.
  • At least 2-3 years of experience in Drives service or Automation systems.
  • FP or engineering degree in electronics, industrial or similar area.
  • Ability to communicate effectively in Spanish and English.
  • CURRENT VISA / work permit for Spain.
What We Offer
  • A competitive salary of approximately €45,000 - €55,000 per year.
  • The opportunity to work on cutting-edge technology in process automation and make a visible impact on the future.
  • A comprehensive benefits package, including meal allowance, flexible work practices, learning & development offering, career advancement opportunities, and employee share acquisition plan.


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