Renewal Strategy Consultant
hace 3 semanas
About Us
SAP enables individuals to thrive by fostering collaboration and a shared passion for helping the world become better. Our company culture focuses on creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a highly collaborative environment with opportunities for learning and development, recognition of individual contributions, and various benefit options. The Customer Renewals Center is central to our success, and we are looking for skilled professionals who can drive our growth.
Job Overview
The Customer Renewals Executive will be responsible for delivering high-quality leads and collaborating with the field team to execute renewal strategies. This role involves analyzing customer usage data, developing reliable insights, and creating actionable plans to drive incremental revenue. The ideal candidate will have experience in business operations, strong relationship-building skills, and the ability to influence stakeholders.
Responsibilities
- Provide end-to-end renewal support, maintain knowledge of entitlement metrics, and contract specifics.
- Leverage internal networks to navigate across functional areas and regions.
- Possess knowledge of SAP Cloud Terms and Conditions.
- Understand and support methods to assist customers in understanding usage entitlements.
- Knowledgeable in commercial metrics and forecasting principles.
What We Offer
We promote a culture of open dialogue and continuous improvement. As a subject matter expert in contract and usage management, you will be empowered to drive success and equipped with ongoing training and development opportunities. You will be part of a mission-driven team focused on achieving zero churn, zero lost, and zero slipped renewals each quarter.
Compensation
The estimated salary for this position is $85,000 - $110,000 per year, depending on location and experience.
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