Senior UX Research Operations Coordinator

hace 2 semanas

Alcobendas, Madrid, España Adaptavist A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Research Operations Coordinator to join our UX Research Team at Adaptavist. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our research projects, from participant recruitment to data analysis and reporting.

Key Responsibilities
  • Develop and implement Standard Operating Procedures (SOPs) for research activities, ensuring consistency and efficiency across the team.
  • Collaborate with researchers to create pre-defined templates for report formatting, charts, and presentations, ensuring a professional presentation of research findings.
  • Define and deliver on a UX research operations roadmap, improving efficiency and addressing gaps in our research approach.
  • Maintain awareness and ensure compliance with GDPR and other relevant data protection laws, protecting participant information and meeting legal standards.
  • Enhance Research Operations Efficiency by developing and executing comprehensive recruitment strategies, managing participant journeys, and evaluating and refining recruitment methods and processes.
  • Champion the value of UX research, effectively communicating key insights and the impact of research efforts to stakeholders and clients.
  • Manage and administer research assets, overseeing research operations budgeting, monitoring expenses, and guiding the UX team in selecting optimal research tools and methods.
Requirements
  • Background in UX or Market Research Operations, with a knack for managing tasks and coordinating efforts smoothly.
  • Confident in performing well under pressure, delivering top results even when the stakes are high.
  • Skilled at engaging with key stakeholders, using your influence to guide decisions and bring everyone on board with research findings.
  • Experienced in guiding diverse teams, demonstrating what effective research looks like and integrating it into projects for maximum impact.
  • Proven ability to handle multiple projects at once, keeping everything organized and on track within UX or market research settings.
  • Ability to lead and inspire teamwork across different departments, championing customer-focused research to drive innovation and quality.
About Adaptavist

Adaptavist is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems.

We make change happen. From anywhere. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

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