Senior UX Research Operations Coordinator

hace 1 mes


Alcobendas, Madrid, España Adaptavist A tiempo completo
About the Role

The Research Operations Coordinator at Adaptavist plays a vital role in ensuring the smooth execution of research projects across various business units. This position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The ideal candidate will have a background in UX or Market Research Operations and be proficient in coordinating efforts to deliver high-quality results.

Key Responsibilities

- Establish and maintain best practices for recruiting and engaging participants, ensuring consistency across the team.
- Develop Standard Operating Procedures (SOPs) for research activities, including detailed processes and documentation, to increase clarity and operational efficiency.
- Collaborate with researchers to create pre-defined templates for reports, charts, and presentations, ensuring a consistent and professional presentation of research findings.
- Define and deliver on a UX research operations roadmap that improves efficiency and addresses gaps.
- Maintain awareness and ensure compliance with GDPR and other relevant data protection laws to protect participant information and meet legal standards.

Requirements

- Proven experience in UX or Market Research Operations, with a strong track record of managing tasks and coordinating efforts smoothly.
- Excellent communication and interpersonal skills, with the ability to engage with key stakeholders and guide decisions.
- Experience in guiding diverse teams, demonstrating effective research practices, and integrating research into projects for maximum impact.
- Ability to handle multiple projects simultaneously, keeping everything organized and on track within UX or market research settings.
- Expertise in connecting with various audiences, using social media and databases to recruit specific groups, even in challenging B2B environments.

About Adaptavist

Adaptavist is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com, and Aha. We make change happen. From anywhere.

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