Senior UX Research Operations Specialist

hace 3 semanas


Alcobendas, Madrid, España Adaptavist A tiempo completo

We are seeking a dynamic and detail-oriented UX Research Operations Coordinator to join our team at Adaptavist. As a key member of our Research Team, you will play a crucial role in ensuring the smooth operation of our research projects, working closely with our UX team to establish and maintain best practices for recruiting and engaging participants. This includes developing Standard Operating Procedures (SOPs) for research activities, creating pre-defined templates for reports, charts, and presentations, and defining and delivering on a UX research operations roadmap that improves efficiency and addresses gaps.

The ideal candidate will have a background in UX or Market Research Operations, with a knack for managing tasks and coordinating efforts smoothly. They will be confident in performing well under pressure, delivering top results even when the stakes are high, and skilled at engaging with key stakeholders to guide decisions and bring everyone on board with research findings.

This is a unique opportunity to work in an international setting, collaborating with colleagues from various cultures and time zones with ease. As part of our flexible, remote-first way of working, you will have the opportunity to work from anywhere, with a focus on delivering high-quality research insights that drive business decisions.

We are looking for someone who is passionate about UX research, has a strong understanding of research methodologies and analysis tools, and is able to handle multiple projects at once, keeping everything organized and on track. If you are a detail-oriented and organized individual with excellent communication skills, we would love to hear from you.

Key Responsibilities:

  • Establish and maintain best practices for recruiting and engaging participants
  • Develop Standard Operating Procedures (SOPs) for research activities
  • Create pre-defined templates for reports, charts, and presentations
  • Define and deliver on a UX research operations roadmap that improves efficiency and addresses gaps
  • Manage research tools effectively, ensuring they meet project requirements

Requirements:

  • Background in UX or Market Research Operations
  • Strong organizational and project management skills
  • Excellent communication and stakeholder engagement skills
  • Ability to handle multiple projects at once, keeping everything organized and on track

About Adaptavist:

We are a global family of companies with a common goal: to combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com, and Aha. We work seamlessly together, despite being spread across Spain, Germany, and the UK, and we are committed to fostering a culture of collaboration, innovation, and customer satisfaction.



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