Senior UX Research Operations Coordinator

hace 4 semanas

Alcobendas, Madrid, España Adaptavist A tiempo completo
About the Role

As a Research Operations Coordinator at Adaptavist, you will play a crucial role in ensuring the smooth operation of our research projects. You will work closely with the UX team to establish and maintain best practices for recruiting and engaging participants, develop Standard Operating Procedures (SOPs) for research activities, and create pre-defined templates to format reports, charts, and presentations.

Key Responsibilities
  • Develop and execute comprehensive recruitment strategies, covering all stages from initial outreach to engagement, and manage the entire participant journey, including incentives, to meet diverse project needs.
  • Build strong collaborations with internal teams, including UX researchers, designers, and product managers, to deeply understand research requirements and ensure effective participant recruitment.
  • Continuously evaluate and refine recruitment methods and processes, addressing challenges proactively to ensure the use of the most suitable approaches for each study.
  • Manage research tools effectively, ensuring they meet project requirements, and guide the UX team in selecting the optimal methods and tools for each project with detailed user guides.
  • Oversee research operations budgeting, carefully monitoring expenses for participant incentives and resources, and adjust financial plans in collaboration with the Lead UX Researcher to ensure efficient resource allocation.

Requirements
  • Background in UX or Market Research Operations, with a knack for managing tasks and coordinating efforts smoothly.
  • Confident in performing well under pressure, delivering top results even when the stakes are high.
  • Skilled at engaging with key stakeholders, using your influence to guide decisions and bring everyone on board with research findings.
  • Experienced in guiding diverse teams, demonstrating what effective research looks like and integrating it into projects for maximum impact.
  • Proven ability to handle multiple projects at once, keeping everything organized and on track within UX or market research settings.

About Adaptavist

Adaptavist is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.com and Aha. We make change happen. From anywhere. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

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