Operational Leadership Specialist

hace 4 días


Toledo, Toledo, España Amazon A tiempo completo

Company Overview

Amazon is a global e-commerce leader, committed to delivering exceptional customer experiences. As an Area Manager at Amazon, you will play a key role in driving business success by leading a large and diverse team to meet customer demands.

About the Role

This is a challenging yet rewarding opportunity for someone with experience in data analysis and team leadership. You will be responsible for promoting a culture of safety and wellbeing within your team, as well as analysing and implementing corrective actions to ensure quality and productivity are consistently high.

Your Key Responsibilities:

  • Promote a culture of safety and wellbeing within your team.
  • Analyse and implement corrective actions to ensure quality and productivity are consistently high.
  • Support and lead a team while handling administrative work and building a strong team culture.
  • Analyse performance and suggest process improvements to optimise work and improve customer service.
  • Collaborate with other managers to standardise shift processes.

A Day in the Life

You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You will also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.

The Benefits

We offer a competitive salary of $80,000 - $100,000 per year, depending on experience. In addition, we provide comprehensive benefits, including health insurance, retirement plans, and paid time off.

Requirements

To be successful in this role, you will need a Bachelor's degree (or working towards a bachelor's degree) in a relevant field. You should have advanced proficiency in written and verbal English and local language, as well as relevant experience in performing data analysis. Preferred qualifications include experience communicating with a wide range of stakeholders, experience in a logistical working environment, and experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.



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