Restaurant Operations Manager

hace 4 días

Marbella, Málaga, España Cascada Marbella A tiempo completo

Restaurant Manager Job Description

Cascada Marbella, a dynamic and growing company in the Restaurants industry, is seeking a Restaurant Manager to lead our team of 11-50 employees. Our mission is to elevate, grow, and reach exceptional heights in all that we do.

Key Responsibilities:

  • Operate the restaurant efficiently and profitably while maintaining its reputation.
  • Strategic planning, shift pattern organisation, and day-to-day management.
  • Recruiting, training, and motivating staff.
  • Liaising with all providers to ensure the best possible agreements are in place in terms of quality, quantity and cost.
  • Supervising staff members and ensuring they conduct their duties to the best of their capability.
  • Meeting owners' expectations and targets.

Internal Operations:

  • Coordinating the entire operation of the restaurant during scheduled shifts.
  • Organising the shifts of kitchen, waiting, and cleaning staff.
  • Managing staff throughout their shift and providing them with feedback.
  • Ensuring that all employees adhere to the company's standards.
  • Participating in decisions regarding menu choices offered to customers.

Client Experience:

  • Reservations management.
  • Making sure greeting clients is done following company standards.
  • Advising customers on menu and wine choice.
  • Responding to customer complaints.
  • Collecting constructive feedback from customers and sharing this information with top management.

Reporting and Management:

  • Reporting at the end of the shift/week, including staff control, food control, and sales.
  • Creating and executing plans for sales, profit, and staff development.
  • Reporting on Key Performance Indicators (KPI).
  • Leading the team by example.
  • Remaining accessible to his team and creating a pleasant work environment.

Requirements:

  • Minimum of 3 years of experience in restaurant management.
  • Proven track record of successfully overseeing daily operations and achieving business targets.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.

Cascada Marbella is a dynamic and innovative restaurant company that values innovation and creativity. We provide a collaborative and empowering environment, encouraging individuals to contribute fresh ideas and be part of our exciting journey in the world of gastronomy.

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