Sales Administrator

hace 2 semanas


Madrid Centro, Madrid, España Hitachi Vantara Corporation A tiempo completo

About the Role

We are seeking a highly skilled Sales Administrator to join our team at Hitachi Vantara Corporation. As a Sales Administrator, you will play a critical role in supporting our Sales team across Europe, Middle East & Africa. Your primary responsibilities will include:

  • Order Processing
    • Reviewing orders for accuracy, including pricing, availability of parts, billing & shipping address.
    • Processing orders for spare parts and machines using SAP / SD ERP system.
  • Customer Support
    • Responding to quotes, lead time and general enquiries from existing and new customers.
    • Liaising with technical departments across multiple sites worldwide for assistance based on technical enquiries received from distributors.
  • Administrative Tasks
    • Notifying customers on progress of orders and when ready to ship.
    • Verifying documents package when orders are ready to ship.
    • Investigating and resolving dispute resolutions (wrong part shipped, short shipment, damaged delivery).
    • Creating request of credit and debit memos.
    • Maintaining spreadsheet files up to date.
    • General day to day administration (filing, answering telephone etc.).

Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills
  • Good SAP / Excel Skills
  • Fast Learning Ability
  • Methodical and Organizational Capacity
  • Good Management of Stress and Problem Solving
  • Understanding/Experience in International Shipping
  • Bilingual in English Language Mandatory
  • French or Other Languages a Plus

What We Offer

As a Sales Administrator at Hitachi Vantara Corporation, you will have the opportunity to work with a global team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Our Values

We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn't impact your ability to do the job, including race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud of our heritage, with our values expressed through the Hitachi Spirit:

Wa – Harmony, Trust, Respect

Makoto – Sincerity, Fairness, Honesty, Integrity

Kaitakusha-Seishin – Pioneering Spirit, Challenge


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