Senior Hospitality Operations Executive
hace 6 días
About Fivehotelsandresorts
FIVE Hotels and Resorts is a luxury hotel group that redefines hospitality standards. As an innovative and visionary leader, you will join our executive office as an Operations Manager.
The Role
We are seeking a highly motivated individual with a minimum of 3 years of operations management experience in a luxury hotel environment in Europe. You will be responsible for managing operational procedures to elevate service quality and maintain next-level guest satisfaction.
Your Key Responsibilities
- Implement departmental strategies and action plans to create a five-star guest experience
- Collaborate with department heads to align strategies with the broader organisational vision
- Manage budgets and implement cost-control measures without compromising quality or service
- Drive revenue and manage costs effectively
Your Requirements
- A minimum of 3 years of operations management experience in a luxury hotel environment in Europe
- Excellent communication and interpersonal skills, with fluency in English and Spanish
- Remarkable time management and multi-tasking skills to deliver a five-star experience under pressure
- Next-level organisational and leadership skills to lead and inspire the FIVE tribe to new heights
- Exceptional skills in improving customer and stakeholder satisfaction while driving profitability
What We Offer
- An estimated annual salary of €60,000 - €80,000, depending on experience
- A dynamic and fast-paced work environment with opportunities for career growth and development
- Recognition and rewards for outstanding performance
How to Apply
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