Chief Hospitality Operations Director
hace 3 semanas
We are seeking an exceptional Chief Hospitality Operations Director to join our executive office and drive the delivery of exceptional experiences across our award-winning lifestyle destinations.
About UsAt Fivehotelsandresorts, we are redefining the luxury hospitality industry with our disruptive approach and commitment to excellence. Our unique culture and dynamic environment offer the perfect setting for talented individuals to thrive and grow.
Job SummaryThis is a leadership role that requires a minimum of 3 years of experience in operations management in a luxury hotel environment in Europe, preferably within a high-volume setting. The ideal candidate will have excellent communication and interpersonal skills, fluency in English and Spanish, and strong verbal and written skills.
Key Responsibilities- Manage and refine operational procedures to elevate service quality and maintain next-level guest satisfaction
- Proactively implement departmental strategies and action plans, creating a 'FIVE-Star' guest experience
The successful candidate will hold the legal right to work in Europe, including any required visas or work permits, in full compliance with local regulations. They will also possess remarkable time management and multi-tasking skills, excellent organizational and leadership skills, and a proven track record of achieving financial targets, managing budgets, and implementing cost-control measures without compromising quality or service.
What We OfferIn return for your expertise and dedication, we offer a competitive salary of €80,000 - €110,000 per annum, depending on experience, as well as a range of benefits and opportunities for growth and development.
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