Five-Star Hospitality Expert
hace 3 días
We are excited to offer a challenging and rewarding opportunity for a Five-Star Hospitality Expert to join our team at Fivehotelsandresorts.
Responsibilities- Develop and implement innovative solutions to enhance guest satisfaction and drive profitability.
- Collaborate with cross-functional teams to ensure cohesive operations and achieve business objectives.
- Lead by example, maintaining a high level of professionalism and adhering to industry-leading standards.
- Maintain a strong understanding of industry regulations and ability to maintain confidentiality when handling guest information.
- Proven track record in a luxury hotel environment, with 1-2 years' experience in a guest relations manager role.
- Excellent communication and interpersonal skills, with fluency in English and Spanish.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Exceptional customer service skills, with a calm and courteous attitude that reflects the 'Vibe at Five.'
Fivehotelsandresorts prides itself on being a diverse and inclusive employer, celebrating people, culture, and diversity.
The estimated salary for this role is $65,000 - $85,000 per annum, depending on experience and qualifications.
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