Hotel Front Office Operations Supervisor
hace 3 días
About Us
Mondrian Hotels is a renowned hospitality brand, known for its innovative approach to travel and accommodation. With its unique design aesthetic and commitment to excellence, Mondrian Hotels has become a go-to destination for travelers seeking an unforgettable experience.
Job Overview
We are currently seeking a highly skilled Hotel Front Office Operations Supervisor to join our team at Mondrian LA. This is an exciting opportunity to work in a fast-paced environment, overseeing the smooth operation of our front office department and ensuring exceptional guest experiences.
Key Responsibilities
- Ensure accurate forecasting and budgeting to optimize revenue growth
- Develop and implement effective procedures to streamline front office operations
- Conduct regular meetings with department heads to discuss key performance indicators and areas for improvement
- Monitor and manage inventory, including room availability and reservations systems
- Record important events, issues, and opportunities in the management diary
- Implement night audit procedures to ensure accurate financial reporting
- Coordinate with other departments to provide exceptional guest services
- Maintain confidentiality and handle sensitive information with discretion
Requirements
- 2+ years of experience in hotel front office operations or a related field
- Strong leadership and communication skills
- Ability to analyze data and make informed decisions
- Proficiency in hotel software and systems
- Excellent problem-solving and conflict resolution skills
What We Offer
- Competitive salary: $65,000 - $80,000 per year
- Comprehensive benefits package, including medical, dental, and vision insurance
- Generous paid time off and holidays
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply
If you are a motivated and detail-oriented individual with a passion for hospitality, please submit your application, including your resume and cover letter, to be considered for this exciting opportunity.
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