Global Support Ambassador for Budapest Based Tech Firm

hace 6 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Become a valued member of our global team as a Customer Support Representative for a pioneering Technology Company in the heart of Budapest. Shaping the future of technology support while enjoying life in one of Europe's most vibrant capitals awaits you.

Type of contract: After a 3-month probation period, you will be offered a permanent contract with full-time working hours (40h/week) from Monday to Friday, 9:00 AM - 5:30 PM. Salary: Your monthly gross salary will be approximately 550,000 HUF, including a 30,000 HUF language bonus and a 70,000 HUF gross bonus after probation. Additionally, you will receive a meal allowance after probation. We also provide comprehensive health insurance from the beginning and cover paid professional training. Enjoy various employee discounts, participate in company-wide initiatives, and benefit from an excellent work culture.

For international candidates, we cover the cost of a flight ticket to Budapest and offer one week of accommodation. You will also be entitled to up to 30 days of annual leave according to Hungarian law.

Your key responsibilities as a Customer Support Representative include responding to customer inquiries via phone and email within given timescales, efficiently and effectively. Develop a deep technical understanding of our products and services, assist customers with product setup and troubleshooting, and provide usage guidance. Accurately log all customer interactions and issues following our procedures. When necessary, escalate complex issues to the appropriate department or senior staff. Manage and update all administration tasks.

To succeed in this role, you will need:

  • A native-level proficiency in German and a minimum C1 level of English.
  • A valid Hungarian work permit (required).
  • The willingness to relocate to Budapest for an international career and life experience.
  • The ability to stay up-to-date with social media trends and practices.
  • Emotional maturity and professional detachment when dealing with sensitive content.
  • Motivation and commitment to perform assigned tasks effectively.
  • An excitement about intercultural communication and embracing the expatriate lifestyle.


About your Future Company: Our client is a leading global player in the BPO industry, with over 170,000 employees worldwide. As a member of their team, you will be part of delivering exceptional experiences for over 750 leading brands across the globe. Their innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver seamless customer experiences in critical moments.

Budapest, your new home: This beautiful city boasts stunning architecture, rich history, and affordable living in a European capital. Savor delicious Hungarian cuisine, enjoy a lively café culture, and take advantage of a high standard of living. Explore a vibrant cultural scene, discover new experiences, and stay connected to Central Europe's hub. Are you ready to embark on this exciting journey? Apply today.

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