Customer Service Manager

hace 2 semanas


Valls, Tarragona, España Lear A tiempo completo

As a key member of our team, you will lead multiple teams and work closely with our customers to achieve exceptional results. The purpose of this role is centered around three main pillars: Significant Issues & Escalations, Customer Service, and Warranty Costs Management.

You will be responsible for managing customer complaints regarding warranties and working with our plant teams to resolve issues quickly. You will also be responsible for troubleshooting all issues in coordination with the plan and monitoring forecast and budgeting Warranty costs.

Requirements:


• Engineering studies and Business / MBA background


• At least 3 years of professional experience in contact with OEM customers.


• Fluent in English and one other European language

Lear For You

We champion our teams and foster collaboration, inclusion, respect, and excellence. We want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products, and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive, and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

At Lear, every day we are reducing our environmental impact, supporting our communities, and improving sustainability.

Benefits:

Flexible Compensation Plan

Flexitime

Saving Plan

Life and Accident Assurance

Amazing location - Our E-systems Headquarters are one hour away from Barcelona and twenty minutes to the beach

Enjoy Lear Program

HQ Canteen

Next Steps:

After you submit your resume, a recruiter from our team will confirm your suitability for the role and contact you for an initial interview.



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