Customer Care Manager
hace 3 semanas
We are seeking a highly skilled and experienced Customer Care & Warranty Manager to join our team at Lear. As a key member of our organization, you will be responsible for leading multiple teams and working closely with our customers to deliver exceptional service and support.
Key Responsibilities- Manage customer complaints and warranty claims in a timely and efficient manner
- Collaborate with plant teams to resolve issues and achieve quick actions
- Monitor forecast and budget warranty costs
- Develop and implement strategies to improve customer satisfaction and loyalty
- Lead and manage multiple teams to achieve business objectives
- Engineering studies and Business/MBA background
- At least 3 years of professional experience in contact with OEM customers
- Fluent in English and one other European language
We are a global leader in the automotive industry, dedicated to reducing our environmental impact, supporting our communities, and improving sustainability. We offer a dynamic and inclusive work environment, with opportunities for growth and development.
Benefits- Flexible Compensation Plan
- Flexitime
- Saving Plan
- Life and Accident Assurance
- Amazing location - Our E-systems Headquarters are one hour away from Barcelona and twenty minutes to the beach
- Enjoy Lear Program
- HQ Canteen
After submitting your resume, a recruiter from our team will confirm your suitability for the role and contact you for an initial interview.
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Customer Care and Service Leader
hace 9 horas
Valls, Tarragona, España Lear A tiempo completoLear, a renowned leader in the industry, seeks an exceptional Customer Care and Service Manager to lead multiple teams and foster strong relationships with customers.The ideal candidate will have a strong engineering background, MBA/ Business studies, and at least 3 years of experience working with OEM customers. Fluency in English and one other European...
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Customer Care Specialist
hace 1 mes
Valls, Tarragona, España Lear A tiempo completoCustomer Care & Warranty Manager - ElectronicsAs a key member of our team, you will be responsible for leading multiple teams and working closely with our customers to resolve issues and improve their experience.The purpose of this role is to manage customer complaints, work with our plant teams to achieve quick resolutions, and monitor forecast and budget...
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Customer Care Specialist
hace 1 mes
Valls, Tarragona, España Lear A tiempo completoCustomer Care & Warranty Manager - ElectronicsAs a key member of our team, you will be responsible for leading multiple teams and working closely with our customers to resolve issues and improve their experience.The purpose of this role is to manage customer complaints, work with our plant teams to achieve quick resolutions, and monitor forecast and budget...
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Customer Care
hace 3 semanas
Valls, Tarragona, España Lear A tiempo completoAs a key member of our team, you will lead multiple teams and enjoy working directly with our customers. The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care and Warranty Costs Management.You are the right candidate if you are an engineer with some interest or experience in Electronics with an MBA /...
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Customer Service Manager
hace 2 meses
Valls, Tarragona, España Lear A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Lear. As a key member of our organization, you will be responsible for leading multiple teams and providing exceptional customer service to our clients in Europe and Africa.Key ResponsibilitiesManage customer complaints and issues related to warranties...
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Customer Service Manager
hace 2 meses
Valls, Tarragona, España Lear A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Lear. As a key member of our organization, you will be responsible for leading multiple teams and providing exceptional customer service to our clients in Europe and Africa.Key ResponsibilitiesManage customer complaints and issues related to warranties...
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Customer Service Manager
hace 1 semana
Valls, Tarragona, España Lear A tiempo completoAs the Customer Service Manager for Electronics and Warranty, you will lead multiple teams in Europe and Africa, working directly with customers and enjoying a dynamic environment. Your main responsibilities will be focused on three key areas: Significant Issues & Escalations, Customer Service, and Warranty Costs Management.Key Responsibilities:Manage...
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Customer Service
hace 3 meses
Valls, Tarragona, España Lear A tiempo completoPosition Overview: As the Customer Service & Warranty Operations Manager for the Electronics division across Europe and Africa, you will be at the forefront of managing diverse teams while engaging directly with our clientele. Key Responsibilities: Your role will revolve around three fundamental areas: Addressing Significant Issues & Escalations, Overseeing...
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Customer Service
hace 1 mes
Valls, Tarragona, España Lear A tiempo completoPosition Overview: As the Customer Service & Warranty Operations Manager for the Electronics division across Europe and Africa, you will be at the forefront of managing diverse teams while engaging directly with our clientele. Key Responsibilities: Your role will revolve around three fundamental areas: Addressing Significant Issues & Escalations, Overseeing...
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Customer Service Manager
hace 2 semanas
Valls, Tarragona, España Lear A tiempo completoAs a key member of our team, you will lead multiple teams and work closely with our customers to achieve exceptional results. The purpose of this role is centered around three main pillars: Significant Issues & Escalations, Customer Service, and Warranty Costs Management.You will be responsible for managing customer complaints regarding warranties and...
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Commodity Procurement Specialist
hace 3 semanas
Valls, Tarragona, España Lear A tiempo completoWe're Lear For You.We champion our teams and foster collaboration, inclusion, respect, and excellence. We're passionate about our craft and driven to succeed.Our teams are the secret to our success. They're empowered, inventive, and inclusive. We're looking for a Commodity Buyer for our Technical Center in Valls, Spain.Responsibilities:Support the...
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Commodity Procurement Specialist
hace 1 mes
Valls, Tarragona, España Lear A tiempo completoAbout LearWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.We are your path to a better career, a better future, and a better you.Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...
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Commodity Procurement Specialist
hace 1 mes
Valls, Tarragona, España Lear A tiempo completoAbout LearWe work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.We are your path to a better career, a better future, and a better you.Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...
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Commodity Procurement Specialist
hace 3 semanas
Valls, Tarragona, España Lear A tiempo completoEmpowering Careers at LearWe strive to be the best for our people and our customers. We foster collaboration, inclusion, respect, and excellence in everything we do. Our goal is to be more for you.We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured millions of...
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Customer Care
hace 2 meses
Valls, España Lear Corporation A tiempo completoAs Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working with our customer directly. The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care and Warranty Costs Management Here at Lear, every day we are reducing our environmental...
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Customer Care
hace 3 semanas
Valls, España Lear A tiempo completoAs Customer Care & Warranty Manager - Electronics for Europe and Africa, you will lead multiple teams and enjoy working directly with our customers. The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care, and Warranty Costs Management. You are the right candidate if you are an engineer with some interest...
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Customer Care
hace 4 semanas
Valls, España Lear Corporation A tiempo completoAs Customer Care & Warranty Manager - Electronics for Europe and Africa, you will lead multiple teams and enjoy working directly with our customers. The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care, and Warranty Costs Management. You are the right candidate if you are an engineer with some interest...
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Customer Care
hace 4 meses
Valls, España Lear A tiempo completoAs Customer Care & Warranty Manager - Electronics for Europe and Africa, you are able to lead multiple teams and enjoy working with our customer directly. The purpose of this role is based around three main pillars: Significant Issues & Escalations, Customer Care and Warranty Costs Management You are the right candidate if you are an engineer with some...
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Plant Quality Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Position Overview** In line with Lear within **Electronics Systems**, an exciting opportunity has arisen for a Quality Manager to support the electronic operations. Facility based on the Valls Electronics campus (Tarragona, Spain). He/She will be reporting to the Regional Quality Manager. Our plant’s main OEMS customers are: BMW, JLR, AUDI, VOLVO,...
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Plant Quality Coordination Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Company Overview** **Position Overview** In line with Lear within **Electronics Systems**, an exciting opportunity has arisen for a Quality Coordination Manager to support the electronic operations. Facility based on the Valls Electronics campus (Tarragona, Spain). He/She will be reporting to the Plant Quality Manager. Our plant’s main OEMS customers...
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Program Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Company Overview** **POSITION FOCUS**: - Overall Project Responsibility - Lead cross functional teams to plan and flawlessly execute programs which exceeds both customer and internal expectations. - Own Program Profitability **JOB DESCRIPTION**: - The Program Manager is the overall leader of the program. - Leader of the cross functional team (sales,...
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Program Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Program Manager - Global E-systems Constraints**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better...
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Program Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Program Manager (Electrification)**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams...
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Program Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Program Manager -JLR OEM**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have...
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Cost Engineering Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Cost Engineering Manager**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have...
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Program Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
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Plm Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoIn this role, you will drive the PLM business process for Europe to continuously improve efficiency and effectiveness. You will provide technical and functional leadership in the design, development and deployment of potential changes/improvements to business processes and tools used by both engineering and business teams. Understand the business needs of...
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Supply Chain Strategy Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800**Supply Chain Strategy Manager**: **Responsibilities**: - Support MP&L Innovation, Strategy, Leadership & Vision to enhance supply chain performance - Implement internal strategic supply chain designs and playbooks to meet customer needs - Stay updated on market and technology trends for translating them into potential internal...
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SAP Ewm
hace 4 semanas
Valls, España iBSC A tiempo completoMy customer is searching the market for a SAP EWM professional to work on site in Valls, Spain, this role is a Hyper Care Support role outside IR35. - Job Title**:SAP EWM**: - Location**:Valls, Spain**: - Duration**:6 months**: - Outside IR35 Task Description: Willing to work in shifts to support cutover, go-live and hypercare 10+ years of total...
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Program Manager Non German Oem
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
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Global Design Quality Manager
hace 5 meses
Valls, España Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
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Program Manager Connection Systems Europe
hace 5 meses
Valls, España Lear Corporation A tiempo completoLocation: Valls, T, ES, 43800 Valls, T, ES, 43800**Program Manager Connection Systems Europe & Africa (m/w/d)**: **Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a...
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Program Manager Connection Systems Europe
hace 6 meses
Valls, España Lear Corporation A tiempo completo**Lear For You** We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is **we want to be more for you.** We are your path to a better career, a better future, and a better you. Our teams have invented groundbreaking technologies, flawlessly manufactured...
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Food Technologist
hace 4 semanas
Valls, España Custom Culinary A tiempo completoFood Technologist (Snack Speciality) Location: 43800 Valls, Tarragona, Spain Req #: 2972 Date: Wednesday, May 8, 2024 We blend care and creativity to nourish the world. Griffith Foods is a global product development partner, specializing in high-quality food ingredients. We serve global and regional food companies worldwide. As a family business, we’ve...