Tech Support Specialist for Multinational Firm
hace 3 días
We are seeking a highly skilled Tech Support Specialist to join our team at Head Hunt International. This is an excellent opportunity for experienced customer service and technology enthusiasts to work with the world's leading tech companies.
What You Will Do:- Identify customers' needs and deliver appropriate solutions, including sales
- Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner
- Assist customers to place an order and related issues
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
In this role, you will have the opportunity to turn every customer into a happy customer by providing exceptional support and resolving their issues efficiently. You will also exchange ideas and solutions with your colleagues to improve our services.
What You Will Bring:- Fluent English
- Excellent communication skills
- Sales experience with consumer products and services will be an asset
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- An empathetic soul with the communication skills that match
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
We offer a competitive monthly salary of €3,500 plus 2 extra salaries per year (€8,000) for a total of €11,500 annually. We also provide complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process. Additionally, you will enjoy healthcare benefits and numerous other discounts.
Benefits:- Complete relocation support
- Competitive salary: €3,500/month + 2 extra salaries per year = €11,500 annually
- Healthcare benefits
- Discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events
- Community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities to all
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