Digital Sales Account Manager

hace 2 semanas


Madrid, Madrid, España Softwareone A tiempo completo
About the Role

We are seeking a skilled Digital Sales Account Manager to join our team at Softwareone. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our SME clients, understanding their needs and goals.

Responsibilities:

  • Relationship Management: Build and maintain strong, trust-based relationships with SME clients.
  • Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
  • Reneal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
  • Escaleation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
  • Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.

Requirements:

  • Passionate about Sales and about looking for Excellence in customer satisfaction.
  • Experience in selling Technology: Products, and Services.
  • Strong Verbal Communication and Negotiation Skills.
  • Customer Onboarding and Handling Expertise.
  • Escalation Management Proficiency.
  • Request Tracking and Collaboration Skills.
  • Ability to convert Business Problems to Technical Solutions.
  • Continuous Learning Orientation.
  • Fluent in English And Spanish.


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