Claims Representative

hace 4 semanas


Madrid, Madrid, España The Cigna Group A tiempo completo

About usCigna Corporation is a global health service company, providing healthcare products and services, group disability, life and accident insurance, and international insurance directly to individuals and through employers and intermediaries.

Our MissionAs a Provider Claims Representative, your mission will involve critical analysis and processing of claims for medical expenses within the fixed turnaround time.

Key Responsibilities

  • Assessing and processing claims for medical expenses while ensuring medical confidentiality.
  • Accurate data input to the PC and mainframe applications.
  • Analyzing cost management in respect of existing working methods.

Following up on workload

  • Monitoring chronology and processing time and taking suitable actions.

Participating efficiently in processing the flow of claims

  • Informing the Supervisor about claims lacking clarity and optimizing processes.
  • Striving for high-quality claims handling, accurate reimbursements, and fast transactions.

Requirements

  • Degree or similar by experience (e.g., Foreign languages studies, translation and interpreting, administration, accountancy).

Specific Knowledge

  • Advanced level of English and Spanish.
  • Good knowledge of any of these languages is a plus: German, Dutch, Greek, French, Italian, Portuguese, or any other European language (intermediate – B2).

What we offer

  • Long Term Contract
  • Multicultural Working Environment
  • Hybrid Work: Work from home 3 days per week and 2 days from our Madrid office (shuttle bus provided)
  • Training: 6 weeks (4 weeks in-office, 2 weeks to be discussed); training schedule from 9:00 to 17:00.
  • Flexible Starting Hours: Shifts from 7:00 to 9:30, with options for start times
  • Social Benefits: Private Medical and Dental Insurance, Life Assurance, Educational Development Program, Foreign Language Scholarship, flexible compensation


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