Claims Examiner

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is a leading advocate for better health through every stage of life. We empower our customers with the information and insight they need to make informed decisions about their health and well-being. As a Claims Representative, you will play a critical role in guiding our customers through the healthcare system, ensuring they receive accurate and timely reimbursement for their medical expenses.

Key Responsibilities

As a Claims Representative, you will be responsible for:

• Assessing and processing claims for medical expenses with accuracy and attention to detail.
• Communicating effectively with customers and internal stakeholders to resolve claims-related issues.
• Identifying and escalating complex claims to senior team members for resolution.
• Participating in continuous improvement initiatives to optimize claims processing workflows and improve customer satisfaction.

Requirements

To be successful in this role, you will need:

• A degree or equivalent experience in a related field, such as healthcare administration or finance.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex claims-related issues.
• Proficiency in computer applications, including Microsoft Office and claims processing software.

What We Offer

Cigna Healthcare offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a Claims Representative, you will enjoy:

• A competitive salary and benefits package, including private medical and dental insurance.
• A comprehensive training program, with ongoing support and development opportunities.
• A flexible working arrangement, with the option to work from home or in our Madrid office.