Claims Representative

hace 3 días


Madrid, Madrid, España Cigna A tiempo completo

About Cigna Corporation

Cigna Corporation is a global health service company providing healthcare products and services, group disability, life and accident insurance, and international insurance directly to individuals and through employers and intermediaries.

Our Mission

As a Provider Claims Representative, your mission will involve critical analysis and processing of claims for medical expenses within the fixed turnaround time.

Key Responsibilities

  • Assessing and processing claims for medical expenses while ensuring medical confidentiality.
  • Accurate data input to PC and mainframe applications.
  • Positioning oneself analytically and critically in the context of cost management and existing working methods.

Following up on Workload

  • Monitoring chronology and processing time of work volume and taking suitable actions.

Participating in Claims Processing

  • Informing the Supervisor about claims lacking clarity and potential process optimizations.
  • A sustained effort towards high-quality claims handling, accurate reimbursements, and fast transactions.

Requirements

  • Degree or similar experience (Foreign languages studies, translation and interpreting, administration, accountancy)
  • Advanced level of English and Spanish.
  • Good knowledge of any of these languages is a plus: German, Dutch, Greek, French, Italian, Portuguese, or any other European language (Level intermediate – B2)

What We Offer

  • Long Term Contract
  • Multicultural Working Environment
  • Hybrid Working: Enjoy working from home 3 days per week and 2 days from our Madrid office (shuttle bus from Madrid to the office)
  • Training: 6 weeks (4 weeks at the office and 2 weeks to be discussed) from 9:00 to 17:00
  • Flexible Starting Hour: Our shifts are from 7:00 to 9:30, with the option to choose a time that suits you best (Monday to Friday - Morning intensive shift)

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