Claims Representative

hace 1 semana


Madrid, Madrid, España The Cigna Group A tiempo completo
About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is a leading global health service company that provides healthcare products and services to individuals and employers. Our mission is to help our customers improve their health, well-being, and sense of security.

Job Summary

We are seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for processing medical claims for expenses within a fixed turnaround time. You will work closely with our team to ensure accurate and efficient claims processing.

Key Responsibilities
  • Assess and process claims for medical expenses while maintaining medical confidentiality.
  • Accurately input data into PC and mainframe applications.
  • Position yourself analytically and critically in the context of cost management and existing working methods.
  • Follow up your own workload, keeping an eye on chronology and processing time of work volume and taking suitable actions.
  • Participate efficiently in processing the flow of claims, informing the Supervisor about claims lacking clarity and possible ways of optimizing processes.
Requirements
  • Active knowledge of English.
  • Good knowledge of any of the following languages will be a plus: German, Cyrillic, Dutch, Greek, Hebrew, French, Italian, and so on.
  • Skilful in taking decisions, taking the right action on allocated files based on available information.
  • Skilful with numbers, likes to work with numbers.
  • Accurate, works accurately on the input of data, aims to work faultlessly.
  • Discipline, pays attention to procedures, agreements, and document flows.
  • Efficient, finds a good balance between quality and quantity.
  • Team player, able to work in a team.
  • Skilful with computer programs, readily learns the ropes in the use of current office applications.
  • Discreet, works discreetly with confidential (medical) information.
What We Offer
  • Permanent contract.
  • Multicultural working environment with Hybrid working: Enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid office.
  • Training: 9 weeks, most of the training will be done from the office.
  • Flexible starting hour: Our shifts start from 7:00 to 9:30, with possibility to choose the time that suits you best (Monday to Friday - Morning intensive shift).
  • Social Benefits: Private Medical and Dental Insurance, Life Assurance, Educational Development Program, Foreign Language Scholarship, flexible compensation, and so on.

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