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German IT Support Specialist

hace 2 meses

Barcelona, Barcelona, España JL Talent Partners A tiempo completo

We're seeking a skilled Technical Support Specialist to join our team at JL Talent Partners. As a German speaking professional, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Provide expert technical guidance and support to customers via various communication channels.
  • Collaborate with internal teams to resolve complex technical issues and improve overall customer satisfaction.
  • Stay up-to-date with the latest technical developments and advancements in the field.
  • Develop and maintain strong relationships with customers to ensure their continued satisfaction and loyalty.

What We Offer:

  • A competitive salary package, including a base salary of €20,000 - €25,000 per year.
  • A comprehensive benefits package, including health coverage and private health care.
  • Relocation support package for candidates abroad.

Requirements:

  • German native speaker.
  • English language proficiency (B2 level).
  • At least 1 year of experience in a similar technical support role.
  • EU Citizenship or Spanish residence.
  • IT Support experience (1 year minimum).
  • German language proficiency (C2 level).

Work Environment:

  • Full-time position.
  • Work location: In person.
  • Ability to commute or relocate with an employer-provided relocation package.