Customer Service Representative

hace 7 días

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo

Are you a customer-centric individual with excellent communication skills? We're seeking a highly motivated Icelandic Customer Service Representative to join our team at Teleperformance Spain. As a key member of our customer support team, you will be responsible for providing top-notch service to our international clients, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Respond to customer inquiries via email and phone, providing accurate and timely information
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience

Requirements:

  • Icelandic: C2 level and advanced English
  • Excellent communication and interpersonal skills
  • User-friendly PC skills: Office 365, CRM Database, and other internal platforms
  • Problem-solving and solution-driven mentality
  • Positive, motivated mindset

What We Offer:

  • Contract: 38.5 hours/week (Monday to Sunday)
  • Temporary Contract
  • Benefits: Feel Good program, free private health insurance, flexible remuneration, and more

Join our team and take the first step towards a rewarding career in customer service

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