EDI Supporter, Customer Connectivity Expert
hace 3 semanas
About the Role:
We are looking for an EDI Supporter to join our team at Bestseller Tech. As an EDI Supporter, you will be responsible for providing customer-centric support to our customers and partners. Your primary focus will be on configuring and maintaining our EDI platform to ensure seamless integration with our customers' systems.
Key Responsibilities:
• Configure and maintain EDI mappings and formats
• Troubleshoot and resolve EDI-related issues
• Collaborate with cross-functional teams to identify and implement process improvements
• Develop and maintain documentation for EDI processes and procedures
Requirements:
• Business-minded with a natural interest in technology and EDI processes
• Service-minded with a focus on delivering excellent customer support
• Fluent in English, both spoken and written
• Ability to work in a fast-paced environment with multiple priorities
• Strong analytical and problem-solving skills
What We Offer:
• A dynamic and agile work environment
• Opportunities for professional growth and development
• Collaborative team environment with a focus on customer satisfaction
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