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Order Management Specialist with Dutch Language Expertise
hace 2 meses
We are seeking a highly skilled Order Management Specialist with native-level Dutch language proficiency to join our team in Barcelona. As a key member of our team, you will be responsible for achieving daily, weekly, and monthly targets by effectively training and deploying resources through our team structure.
Key Responsibilities- Manage designated team workflow to achieve Service Level Agreements (SLAs) and targets
- Input and process orders and returns
- Validate orders and pricing
- Manage relevant customer details
- Ensure compliance with work instructions and corporate guidelines
- Escalate issues in a timely and professional manner
- Provide timely and accurate reporting to the Team Leader
- Support the implementation and maintenance of robotic process automation
- Minimum 1 year experience in a finance organization
- Excellent Microsoft Excel skills
- Results-driven and team-oriented
- Ability to work independently and adapt to changing environments
- Excellent communication and quality-oriented skills
- University-level education (desirable)
- Full-time contract
- Competitive salary and bonus scheme
- Hybrid model
- Individual development plan with growth opportunities
- Interesting projects, such as RPA development and data reports
- Excellent work environment and social committee
- Flexible working hours
- Relocation package
- Life and accident insurance
- Interview with one of our recruiters
- Interview with the Hiring Manager
- Practical Challenge
- Final Interview