Sales Operations Strategist
hace 2 días
**Job Description:**
At Docplanner, we're looking for a highly skilled Sales Operations Specialist to join our team. This role is responsible for monitoring our revenue KPIs and ensuring the actual performance of expected tasks within daily operations.
As a Sales Operations Specialist, your key responsibilities will include:
- Tracking business results and monitoring production KPIs concerning our CRM
- Reporting directly to our Revenue Operation Manager
**Key Tasks Include:**
- Create & update automations related to sales operations processes on the Clinics segment to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
- Gather and analyze data in order to understand problems and address them proactively
- Supervise KPIs, metrics and performance of local teams and provide actionable information and useful insights for team leaders and managers to improve productivity in all possible areas
- Take active part of strategic projects to ensure their success and maximize business impact
- Train sales reps on the use of the CRM tool and the processes related
- Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency
- Stakeholder management and collaboration with team members and members of other departments
- Be the operational enabler to ensure leads are assigned and contacted promptly
- Liaise with global team to align processes with other countries
**Requirements:**
- Have an undergraduate or master's degree (preferably in economics, statistics, business or related fields)
- Have 2 years or more of experience in sales, analytics, operations or other positions related to business development project management
- Speak Spanish & English fluently
- Have experience with CRM: Salesforce is a must
- Know Excel like a pro
- Have analytical thinking and like creating reports
- Are good with numbers and people equally
- Excellent team working, interpersonal and communication skills
- Huge ease of learning new tools & skills
- Proven analytical, evaluative, and problem-solving abilities
**Salary & Benefits:**
We offer a competitive salary adequate to your experience and skills, ranging from €60,000 - €80,000 per annum, depending on qualifications and experience. Additionally, you'll enjoy a range of benefits including private health plan, access to hundreds of gyms in Barcelona for a symbolic fee in collaboration with Wellhub, unlimited access to the Ifeel emotional wellness tool, free English classes, and share options plan after 6 months working with us.
We're looking for someone who is motivated, proactive, and passionate about delivering results. If you have what it takes to succeed in this role, we'd love to hear from you
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