Daventry Based Norwegian Customer Service Supervisor Position
hace 3 días
At Language Matters, we are seeking an experienced Norwegian Speaking Customer Service Supervisor to join our team in Daventry. This is a fantastic opportunity for a customer-oriented individual with strong leadership skills and excellent Norwegian language skills.
About the RoleThe ideal candidate will have previous experience supervising and motivating a team, with a proven track record of achieving KPIs and objectives. As a key member of our team, you will be responsible for guiding, coaching, developing, and motivating your team to deliver exceptional results.
Key Responsibilities- Monitor, guide, coach, develop, and motivate your team to achieve high performance standards
- Assist with employee onboarding and ensure a smooth transition into the company
- Liaise with internal stakeholders to stay up-to-date with industry trends and best practices
- Set clear KPIs and objectives and ensure they are achieved through effective communication and direction
- Provide training to employees for continuous development and growth
To succeed in this role, you will need:
- Norwegian to mother tongue standard and fluent English, both written and spoken
- Previous experience as a Team Leader, Supervisor, or Manager in a customer service environment
- Excellent leadership and communication skills, with the ability to provide good direction and guidance
- Able to commute to Daventry, 1 day per week
We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus a generous benefits package that includes private healthcare and a holiday allowance.
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