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We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Teleperformance. As a Slovenian speaker, you will be responsible for providing exceptional customer service to our international clients, ensuring a high level of satisfaction and loyalty.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and helpful information to customers, using your problem-solving skills to resolve complex issues.
- Work collaboratively with internal teams to ensure seamless customer experiences.
- Meet or exceed performance metrics and quality standards.
- C2 level Slovenian and advanced English language proficiency.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Flexibility to work a variety of shifts, including evenings and weekends.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
