Technical Support Expert

hace 3 días


Barcelona, Barcelona, España Cpm International A tiempo completo

Unlock Your Potential with CPM International

About Us: As a global leader in customer service, sales, and technical support solutions, we empower businesses to thrive in diverse markets. Our inclusive workplace celebrates diversity, fostering an environment where you can be your authentic self.

About Diageo: This esteemed company is a global leader in beverage alcohol, boasting an outstanding collection of over 200 brands and sales in more than 180 countries. Their portfolio showcases remarkable breadth across spirits and beer, from centuries-old names to innovative brands.

Your Mission: As a Technical Support Expert - Customer Experience, you will be part of the continued growth and development of our platform. Your key objectives include:

  • Platform Mastery: Develop in-depth knowledge of our platform, understanding its intricacies and how it serves our clients.
  • Customer Champion: Provide exceptional support to customers via various channels, ensuring efficiency and empathy in all interactions.
  • Quality Assurance: Collaborate with internal teams to test and improve the platform, guaranteeing a seamless user experience.
  • Operational Excellence: Streamline processes, including order management and troubleshooting, to optimize efficiency and accuracy.
  • Strategic Partnerships: Build strong relationships with cross-functional teams to drive continuous improvement and innovation.

Requirements: To succeed in this role, applicants must possess:

  • Language Skills: Fluency in English (written and spoken).
  • Strong Communication Skills: Confident phone and digital communication, active listening, and the ability to articulate complex information clearly.
  • Customer Focus: A passion for providing exceptional customer service, going the extra mile to resolve issues and exceed expectations.
  • Organizational Skills: Meticulous attention to detail, strong time management, and the ability to prioritize tasks effectively.
  • Technical Proficiency: Basic computer literacy, including proficiency in Microsoft Office Suite.
  • Team Player: A collaborative approach, working effectively with colleagues to achieve shared goals.
  • Problem-Solver: A proactive mindset, identifying and resolving issues efficiently.

Benefits Package:

  • Salary: £24,500.00 per annum.
  • Holidays: Paid Bank Holidays + 1 Extra Day in Lieu.
  • Work Model: Hybrid - 2 days office per week.
  • Training: Ongoing training and development opportunities.
  • Well-being Support: Confidential counselling and resources available.


  • Barcelona, Barcelona, España Instaleap A tiempo completo

    Job Title: Technical Support ExpertAbout Us: Instaleap is a dynamic organization looking for talented individuals to join our team.Job Description: As a Technical Support Expert, you will be responsible for providing top-notch support to our customers. You will work closely with our internal teams to resolve technical issues and ensure that our services meet...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    We are seeking a Technical Support Expert to join our team in Barcelona, Spain. As a Technical Support Expert, you will be responsible for providing first-line technical support for engineering software clients.Job SummaryYou will be working with a strong presence all around Europe, providing technical support to clients across various industries.Key...


  • Barcelona, Barcelona, España Computacenter AG & Co. oHG A tiempo completo

    Expert Technical Support NeededWe Are Hiring!About Computacenter:As a leading independent provider of IT infrastructure services, we accompany our international customers on their path to digital transformation. Our team of professionals serves corporate and government clients across various industries.Job Requirements:Fluent in French, German, and...


  • Barcelona, Barcelona, España Teleperformance Greece A tiempo completo

    Teleperformance GreeceWe are seeking a highly skilled Cloud Solutions Technical Support Expert to join our team. As a member of our Portuguese Technical Support team, you will provide 24/7 help-desk support for users, assisting them with inquiries and technical issues via phone and email, contributing to a better online user experience for millions of people...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Blu Selection is seeking a highly skilled Customer Service Agent to join our team as a Technical Support Expert. This role involves providing top-notch technical support to customers via email, phone, and/or chat, related to the purchase, use, and renewal of our client's services.About UsWe are a multicultural company specialized in selling IT services and...


  • Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo

    About the RoleThis is an exciting opportunity to work as a Technical Support Specialist for Engineering Software with Sage Lake Senior Living in Barcelona, Spain. As a key member of our team, you will be responsible for providing top-notch support to our clients, ensuring their seamless experience with our software solutions.Key Responsibilities:Provide...


  • Barcelona, Barcelona, España Siemens Mobility A tiempo completo

    Company Overview">Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle...


  • Barcelona, Barcelona, España Abroad Experience A tiempo completo

    We are seeking a skilled Technical Solutions Expert to join our team at Abroad Experience. As a Sales Support Engineer, you will play a crucial role in providing expert technical support and sales guidance to our clients.**Job Summary:**As a Technical Solutions Expert, you will be responsible for delivering exceptional customer service, troubleshooting...


  • Barcelona, Barcelona, España Https:Www.Wearehiring.IoSitemap A tiempo completo

    At Https://Www.Wearehiring.Io/Sitemap, we're on the lookout for a Technical Support Expert to join our team fully remote.**Job Overview:**As a Technical Support Expert, you will be an expert in using our innovative software to empower property owners and managers to efficiently manage and market their rental businesses online. You will use that expertise to...


  • Barcelona, Barcelona, España Technical Concept Gmbh A tiempo completo

    Company OverviewWe are a leading technology company, Technical Concept Gmbh, offering innovative solutions to our customers. Our team is dedicated to delivering exceptional support and service.


  • Barcelona, Barcelona, España Freightos Group A tiempo completo

    At the Freightos Group, a leading logistics technology company, we're on a mission to make global trade frictionless. As part of our team, you'll play a vital role in delivering exceptional customer support and ensuring our customers receive top-notch service.**Job Title:** Technical Customer Support SpecialistWe're not just any ordinary freight booking...


  • Barcelona, Barcelona, España Isolutions Ag A tiempo completo

    Job DescriptionWe are looking for a highly motivated and customer-focused Technical Support Expert to join our team at Isolutions Ag. As a key member of our support team, you will be responsible for providing excellent customer service to our clients, ensuring their technical issues are resolved efficiently and effectively.ResponsibilitiesProvide 1st and 2nd...


  • Barcelona, Barcelona, España Abroad Experience A tiempo completo

    Abroad Experience OpportunityWe are seeking an experienced Customer Support Representative to join our UK team. The ideal candidate will have a strong background in B2B customer service, with at least 2 years of experience in a similar role. You will be fluent in English, with a native-level proficiency and strong focus on UK spelling, grammar, and cultural...


  • Barcelona, Barcelona, España Automatic Data Processing, Inc. A tiempo completo

    Job Overview: Automatic Data Processing, Inc. is seeking a skilled Expert Technical Business Consultant to support the Sales and Business Consulting teams with deep technical expertise in specific domain or product areas.


  • Barcelona, Barcelona, España Job Squad A tiempo completo

    About Job SquadReference: TEBABarcelona is where culture and art meet modern architecture, forward-thinking mindsets and good times at the beach. You need an EU passport to apply.We offer a relocation package, including a flight to Barcelona and hotel accommodations. A bonus system is in place based on performance. Our company provides development...


  • Barcelona, Barcelona, España Handyman Interactive A tiempo completo

    We are seeking a highly skilled Customer Success Manager to join our team at Handyman Interactive. In this role, you will play a pivotal part in delivering exceptional customer experiences by providing expert-level technical support and guidance. Your primary responsibility will be to ensure the success of our customers by troubleshooting software-related...


  • Barcelona, Barcelona, España Minacs A tiempo completo

    Are you passionate about delivering exceptional customer experiences?Job Title: Customer Support ExpertWe're seeking a highly skilled Customer Support Expert to join our team in Barcelona.About the Role:In this exciting opportunity, you will be responsible for handling calls through CRM agent portal, creating quotations and orders via SAP system, expediting...


  • Barcelona, Barcelona, España Bosch A tiempo completo

    About Bosch eBike SystemsWe are a leading provider of innovative solutions for urban mobility, shaping the future of transportation in a sustainable and exciting way.Job SummaryWe seek an Ebike Technical Support Specialist to join our team, providing expert technical support to bike dealers and end consumers. As an ideal candidate, you will have excellent...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    A career opportunity has arisen in sunny Barcelona for an ambitious and skilled Customer Support Specialist to join our team at Blu Selection. As a customer-centric company, we are dedicated to providing exceptional service and support to our clients, and we need someone who shares our passion for delivering top-notch results.About the RoleWe are seeking an...


  • Barcelona, Barcelona, España Appspace A tiempo completo

    Your Role as a Customer Service Engineer: Salary: $85,000 - $110,000 per annum. We are seeking a resourceful, detail-oriented, and IT savvy individual to fill the position of Technical Support Engineer in our UK-based team.Job Description: This role is responsible for providing advanced troubleshooting for Appspace customers regarding a variety of software,...