IT Support Intern: Elevate Your Career
hace 4 días
**Kickstart Your IT Career with Lodgify**
Lodgify is a dynamic and fast-growing company leading the vacation rental industry. We're not just any startup, but a team of over 350 people from more than 60 nationalities, founded in Barcelona.
We raised $30M to further our innovative software that empowers property owners and managers to efficiently manage their rental businesses online.
As an IT Support Intern at Lodgify, you'll play a vital role in troubleshooting and resolving issues with computers, software, and other related technologies, ensuring our internal users have reliable and efficient technology.
Your responsibilities will include:
- Handling IT support requests from employees
- Endpoint management through Jumpcloud
- Laptop, mobile, and IoT device troubleshooting
- Third-party software administration (Google Workspace, MS Office, Slack, Notion)
- User account management (Google Workspace, Jumpcloud)
- Device provisioning using the Asset Management System
- Password management and administration through Keeper
- VoIP phone system maintenance (3CX)
- Video conferencing support (Google Meet, Airtame)
- Technical documentation in our wiki in Notion
- Defining software and hardware specifications in response to user requirements
To succeed in this role, you'll need:
- Undergraduate or degree in computer science/engineering or a related field
- Familiarity with IT support concepts
- Good technical knowledge of Operating Systems (Windows, MAC, and Linux), computer hardware, and networking
- Hands-on experience in troubleshooting
- Ability to read and understand technical manuals and process documentation
- Strong problem-solving skills with the ability to research and troubleshoot complex IT-related issues
- Able to translate and demonstrate complex technical solutions to non-technical users
- Proven team-working skills by working in a collaborative environment
- Strong customer service focus
- Good communication skills in English, both written and verbal
- Strong organisational skills with the ability to efficiently prioritise and execute tasks
In return, we offer:
A paid internship that values your skills and potential. This opportunity will kickstart your career journey and set you up for success in the IT industry.
Join us at Lodgify and be part of a growing, dynamic company with a truly international team. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives, and skills in our team. Our workplace is inclusive, where everyone feels heard and has a sense of belonging.
$50,000 - $60,000 per year (dependent on location and qualifications)
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