IT Support Specialist in Barcelona: Career Opportunities
hace 20 horas
Are you passionate about IT and eager to support businesses in their digital transformation? Blu Selection, a leading independent IT consultancy, is looking for an IT Support Specialist to join our Global Service Desk in Barcelona.
About the Role
As an IT Support Specialist, you will be the first point of contact for B2B clients across the globe. Your key responsibilities will include providing timely and effective support via phone, chat, email, and tools to resolve IT issues. You will also help maintain smooth office operations by addressing technical challenges, record and manage queries in the ticketing system, and escalate unresolved issues to specialized teams.
What We're Looking For
- Native in Dutch or German, with fluency in the other language and advanced English skills.
- A strong interest in IT and a desire to learn more.
- A positive problem-solver with a logical mindset.
- Excellent communication skills and a customer-first attitude.
- Punctuality and the ability to thrive in a team environment.
Your Benefits
- Competitive salary: €20,535 gross/year, with extras such as meal vouchers (€100 net/month after 3 months) and private health insurance (after 6 months).
- Flexible work setup: 80% remote (only 4 days/month on-site).
- Access to exclusive benefits, including gym discounts, dining perks, and more.
- Growth opportunities: Free language classes, leadership training, and career advancement programs.
- Full support: Fast recruitment process and paid training.
- Work-life balance: Monday-Friday schedule, 08:00-18:00.
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