Product Operations Specialist

hace 7 días


Barcelona, Barcelona, España Ticketmaster Spain A tiempo completo
Product Operations Specialist

Join Ticketmaster Spain as a Product Operations Specialist and play a key role in the successful rollout of new products and features. As part of the Product Operations team, you will be responsible for ensuring the Ticketing Product Portfolio can be operated at scale without major friction.

Key Responsibilities:

  • Communicate product updates, new features, and functionality to internal stakeholders.
  • Lead or support the process to implement new products and features within the market.
  • Test products and features end-to-end to understand how they behave with the wider product ecosystem.
  • Communicate and clarify product updates, known issues, and help identify prospects for beta groups and early adopter groups.
  • Own roll-out metrics and adoption KPIs and identify blockers or constraints towards scaling up product adoption.

Requirements:

  • Demonstrated success in providing product consultancy and support services.
  • Strong written and verbal communications skills in English and Spanish.
  • Strong Microsoft Word, PowerPoint, and Excel skills.

As a Product Operations Specialist, you will have the opportunity to work with a wide community of Product Operations Specialists across different regions and markets, building consistent product knowledge and driving international scale and synergies.



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