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Product Operations Specialist
hace 2 meses
We are seeking a highly skilled Product Operations Specialist to join our team in Spain. As a key member of our Product Operations team, you will be responsible for owning the iterative roll-out of new products and features delivered by our Product and Engineering teams.
Key Responsibilities:- Own the roll-out of new products and features, ensuring seamless integration with our existing product portfolio.
- Collaborate with our Product and Engineering teams to identify and resolve product issues and disruptions.
- Develop and maintain in-depth knowledge of our ticketing products, including advanced configurations and troubleshooting.
- Provide expert-level support to internal end-users, including product understanding and issue resolution.
- Work closely with our Client Support Specialists to evaluate business processes and develop strong best practices.
- Strong written and verbal communication skills in English and Spanish.
- Experience with building and maintaining strong relationships with stakeholders.
- Strong Microsoft Word, PowerPoint, and Excel skills.
- Experience in ticketing, live events, promoting, e-business, media, or entertainment industries preferred.
- Innovative and flexible approach, with a strong ability to find solutions outside the box.
- Rock Solid Reliability: We earn the trust of clients, co-workers, and fans by delivering high-quality work on time and on task.
- Winning Teamwork: We collaborate with others, share information openly, and show recognition and appreciation for the contributions of others.
- Act with Integrity: We act with good intentions, have direct and honest conversations, and represent information and data accurately and completely.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about the magic of live entertainment and want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
