Product Operations Specialist
hace 4 semanas
About the Role:
We are seeking a highly skilled Product Operations Specialist to join our team at Live Nation Entertainment. As a Product Operations Specialist, you will be responsible for owning the iterative roll-out of new products and features delivered by Ticketmaster's Product and Engineering teams, ensuring the Ticketing Product Portfolio can be operated at scale without major friction.
Key Responsibilities:
* Communicate product updates, new features, and functionality to internal stakeholders
* Lead or support the process to implement new products and features within the market
* Test products and features end-to-end to understand how these behave with the wider product ecosystem
* Communicate and clarify product updates, known issues, and help identify prospects for beta groups and early adopter groups
* Own roll-out metrics and adoption KPIs and identify blockers or constraints towards scaling up product adoption
Requirements:
* Demonstrated success in providing product consultancy and support services
* Strong written and verbal communications skills in English and Spanish
* Strong Microsoft Word, Power Point and Excel skills
* Experience with building and maintaining strong relationships with stakeholders
* Experience in ticketing, live events, promoting, e-business, media or entertainment industries preferred
About Us:
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We have a 'Fan First' mindset, placing customers at the heart of everything we do.
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