Highly Skilled Customer Support Specialist in Malaga
hace 14 horas
At Next Job Abroad, we're looking for a dedicated customer support specialist to join our team in Malaga. As a key member of our support team, you will play a vital role in providing exceptional service and creating positive experiences for our clients' customers.
Job OverviewThe Customer Support Team at Next Job Abroad is primarily focused on delivering customized solutions to meet the diverse needs of our clients' end-users. Your primary responsibilities will include:
- Providing technical assistance and support via phone and email
- Documenting and recording all activity and communication with customers
- Collaborating with colleagues to ensure seamless customer experience
We're looking for an individual who is passionate about delivering top-notch service, possesses excellent communication skills, and can think quickly on their feet to provide solutions to complex issues. If you're a team player with a customer-centric approach, we'd love to hear from you
RequirementsTo be successful in this role, you'll need:
- A minimum 1-year experience in customer-facing roles, preferably in a support function
- Fluency in Swedish (written and spoken) and a strong understanding of English
- Excellent interpersonal and problem-solving skills
- The ability to work in a fast-paced environment and adapt to changing situations
We offer a competitive salary of approximately €25,000 - €30,000 per annum, depending on experience, as well as the opportunity to work in a dynamic and supportive team environment.
Hybrid Work Timetable allows for a balance between remote and in-office work, ensuring flexibility and work-life balance.
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