Salesforce Service Cloud Domain Product Owner
hace 7 días
Company Overview
Sd Worx is a leading European provider of Payroll & HR services with a global reach. With offices in Europe and a presence in Mauritius, our mission is to bring people solutions to life. This enables companies of any size to transform Human Resources into a valuable asset for both the business and its people. Our people solutions cater to the entire employee journey, from compensation management to talent attraction, reward, and development.
Salary
We offer an attractive salary based on your experience and achievements. You will also have the freedom to create your personal benefit package. Additionally, we provide flexible working hours and remote work options, making it easy to balance your professional and personal life.
Job Description
The Salesforce Service Cloud team is responsible for managing customer inquiries across all countries where Sd Worx operates. As a Product Owner, you will be instrumental in maximizing the value of our Enterprise Tools. Your key responsibilities include effective backlog management, tool evolution within the Sd Worx product landscape, and collaboration with internal stakeholders and cross-functional teams to create user stories and prioritize tasks.
Required Skills and Qualifications
To excel in this role, you should possess a degree in IT or a related field and at least 5 years of experience as a Product Owner. Experience in Salesforce and service management processes is highly desirable. Strong analytical, communication, and problem-solving skills are essential. You should be able to quickly grasp the Sd Worx business and translate business needs into clear requirements and objectives. Agile squad experience and international environment exposure are considered assets.
Benefits
You can expect a range of benefits, including career growth opportunities, individual development plans, and professional training. Whether you want to specialize in a particular area or expand your knowledge horizontally, there is always room to grow within Sd Worx.
Estimated Salary: $80,000 - $110,000 per annum
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