Cloud Infrastructure Specialist
hace 2 semanas
AWS Infrastructure Services is the backbone of Amazon's cloud platform, responsible for designing, planning, delivering, and operating all AWS global infrastructure.
The team owns the design, planning, delivery, and operation of all AWS global infrastructure, ensuring seamless access to innovative services for customers. We support all AWS data centers and servers, storage, networking, power, and cooling equipment that make our cloud platform reliable and efficient.
This role involves diagnosing hardware and network problems, followed by physical repairs, troubleshooting events within internal Service Level Agreements (SLAs), and performing root cause analysis of equipment failures.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Key responsibilities include:
Safety
• Follow and maintain the highest safety standards and encourage a world-class safety culture.
Data Center Operations (DCO)
• Diagnose hardware and network problems followed by physical repairs.
• Troubleshoot events within internal Service Level Agreements (SLAs).
• Perform root cause analysis of equipment failures.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment.
• On-call rotation reaction to off-duty emergency calls.
About the Role
We are looking for talented individuals who want to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
BASIC QUALIFICATIONS
• High school or equivalent diploma.
• Experience with computer hardware troubleshooting and repair.
• Experience in networking.
PREFERRED QUALIFICATIONS
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
Salary: $65,000 - $85,000 per annum, depending on experience and qualifications.
Why Choose Amazon?
At Amazon, we value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Join a diverse and inclusive team culture that empowers employees to own their ideas and solutions. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
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