Account Protection Specialist
hace 4 semanas
We're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity, ensuring the security and integrity of our customers' accounts.
Key Responsibilities- Utilize advanced fraud management techniques and tools to review existing accounts and identify potential security risks.
- Investigate allegations of fraud, providing expert guidance and support to customers while maintaining a professional and empathetic demeanor.
- Develop and implement effective strategies to minimize potential losses and protect our customers' financial well-being.
- Collaborate with cross-functional teams to ensure seamless communication and coordination in resolving complex customer issues.
- Stay up-to-date with industry trends and best practices in fraud prevention, continuously improving our processes and procedures to stay ahead of emerging threats.
As a valued member of our team, you'll enjoy a comprehensive benefits package, including competitive compensation, bonus incentives, and opportunities for career growth and development. Our commitment to your well-being extends beyond your role, with access to on-site wellness centers, confidential counseling support, and a range of programs to support your physical, financial, and mental health.
Requirements- Proven experience in a customer-facing role or contact center environment, with a strong track record of delivering exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
- Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments in high-pressure situations.
- Fluency in English and Spanish, with the ability to communicate effectively with customers from diverse backgrounds.
- Ability to work in a fast-paced, dynamic environment, with a strong focus on teamwork and collaboration.
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity on our consumer and business accounts.Key ResponsibilitiesUtilize advanced fraud management techniques and tools...
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Account Protection Specialist
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Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity on our consumer and business accounts.Key ResponsibilitiesUtilize advanced fraud management techniques and tools...
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Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
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Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
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Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
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Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
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Madrid, Madrid, España Mygwork A tiempo completoAbout the Role:We are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our team, you will be responsible for utilizing fraud management techniques and tools to identify and prevent potential fraudulent activity on our Consumer and Business accounts.Key Responsibilities:Review existing accounts to...
