Account Protection Specialist
hace 3 días
We are seeking a highly skilled and detail-oriented Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will be responsible for identifying and mitigating potential fraudulent activity on our consumer and business accounts.
Key Responsibilities- Utilize fraud management techniques and tools to review existing accounts and identify potential fraudulent activity
- Analyze data to determine the appropriate course of action to minimize potential loss to American Express
- Handle inbound and outbound calls from customers, maintaining a professional working relationship between American Express and the customer
- Deliver world-class customer service, offer custom solutions, and negotiate a positive outcome for the customer and American Express
- Investigate allegations of fraud, counsel fraud victims, and perform identity restoration duties
- Strong analytical and problem-solving skills, with attention to detail
- Excellent communication and interpersonal skills, with the ability to handle difficult conversations
- Ability to work in a fast-paced environment, with multiple priorities and deadlines
- Fluent English language skills, with the ability to communicate effectively with customers and colleagues
- Experience in a customer-facing role or contact center environment
- Knowledge of fraud management techniques and tools
At American Express, we are committed to providing our customers with the best possible experience. We offer a range of benefits and programs to support our employees' physical, financial, and mental well-being. We are an equal opportunities employer and welcome applications from diverse candidates.
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity on our consumer and business accounts.Key ResponsibilitiesUtilize advanced fraud management techniques and tools...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity on our consumer and business accounts.Key ResponsibilitiesUtilize advanced fraud management techniques and tools...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Amex A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoJob DescriptionAt American Express Services Europe Limited, we're committed to providing exceptional customer experiences. As an Account Protection Specialist, you'll play a vital role in ensuring the security and integrity of our customers' accounts.Key Responsibilities:Utilize advanced fraud management techniques to identify and mitigate potential threats...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España American Express Services Europe Limited A tiempo completoJob DescriptionAt American Express Services Europe Limited, we're committed to providing exceptional customer experiences. As an Account Protection Specialist, you'll play a vital role in ensuring the security and integrity of our customers' accounts.Key Responsibilities:Utilize advanced fraud management techniques to identify and mitigate potential threats...
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Data Protection Specialist
hace 4 semanas
Madrid, Madrid, España IBERDATA21 S.L. A tiempo completoJob Title: Data Protection SpecialistIBERDATA21 S.L. is seeking a highly skilled Data Protection Specialist to join our team in Madrid, Navarra, and Andalusia.Responsibilities:Develop and implement data protection strategies to ensure compliance with regulations.Conduct risk assessments and provide recommendations for data protection improvements.Collaborate...
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Data Protection Specialist
hace 4 semanas
Madrid, Madrid, España IBERDATA21 S.L. A tiempo completoJob Title: Data Protection SpecialistIBERDATA21 S.L. is seeking a highly skilled Data Protection Specialist to join our team in Madrid, Navarra, and Andalusia.Responsibilities:Develop and implement data protection strategies to ensure compliance with regulations.Conduct risk assessments and provide recommendations for data protection improvements.Collaborate...
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Account Protection Specialist
hace 1 semana
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 4 semanas
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 4 semanas
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and preventing potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 1 semana
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 4 días
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
hace 5 días
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
hace 1 semana
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
hace 1 semana
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you will play a critical role in identifying and preventing fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud management...
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Account Protection Specialist
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 2 semanas
Madrid, Madrid, España American Express A tiempo completoAbout the RoleWe're seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our fraud management team, you'll play a critical role in identifying and mitigating potential fraudulent activity, ensuring the security and integrity of our customers' accounts.Key ResponsibilitiesUtilize advanced fraud...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoAbout the Role:We are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our team, you will be responsible for utilizing fraud management techniques and tools to identify and prevent potential fraudulent activity on our Consumer and Business accounts.Key Responsibilities:Review existing accounts to...
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Account Protection Specialist
hace 3 días
Madrid, Madrid, España Mygwork A tiempo completoAbout the Role:We are seeking a highly skilled Account Protection Specialist to join our team at American Express. As a key member of our team, you will be responsible for utilizing fraud management techniques and tools to identify and prevent potential fraudulent activity on our Consumer and Business accounts.Key Responsibilities:Review existing accounts to...