In-Room Dining Operations Manager
hace 21 horas
Job Summary:
We are seeking an experienced In-Room Dining Manager to join our pre-opening team at SLS Barcelona. As a key member of our Food & Beverage team, you will be responsible for directing the operations of our In-Room Dining services, ensuring exceptional service and guest satisfaction.
Key Responsibilities:- Direct the daily operations of the In-Room Dining service, ensuring seamless execution and high-quality service.
- Monitor guest feedback and implement improvements to enhance the In-Room Dining experience.
- Balance operational, administrative, and Colleague needs while maintaining floor presence.
- Conduct performance evaluations and provide ongoing training and development opportunities.
- Uphold the highest standard of internal and external customer service at all times.
- Monitor and control costs and expenses related to In-Room Dining.
- Work closely with other departments to coordinate services and enhance the guest experience.
- 3 years of experience in food and beverage management, preferably in a luxury hotel setting.
- Proven team leader with a high level of energy and motivation.
- Excellent verbal and written communication skills.
- Fluent in Spanish and English.
At SLS, we offer a competitive package and plenty of opportunity for development. You will have the chance to work in an innovative, fast-growing, international group that's committed to building a global brand. Our team is passionate about creating great hospitality experiences and exploring new locations at every opportunity.
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