Front Office Guest Service Representative
hace 2 días
### Job Title: Front Office Guest Attendant
### Job Summary
We are seeking a highly skilled and customer-focused Front Office Guest Attendant to join our team at The Victus Group. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
### Key Responsibilities
* Register arriving guests, assign rooms, and check guests out at the end of their stay
* Maintain accurate records of room assignments and registration information in our computer database
* Process payments and explain charges to guests
* Represent the establishment and provide a positive impression of our brand
* Respond to guest inquiries and resolve any issues in a timely and professional manner
* Collaborate with housekeeping and maintenance staff to resolve guest complaints
### Requirements
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* Strong problem-solving and conflict resolution skills
* Knowledge of emergency and security procedures
* Ability to clean guestrooms to standards and perform basic routine maintenance
* Familiarity with laundry equipment and operation
### What We Offer
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
### How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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