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Front Office Representative

hace 2 meses

Madrid, Madrid, España Rmc Asia A tiempo completo

Front Office & Guest Services Internship
RMC Asia is recruiting a Front Office & Guest Services Intern to work with Marriott International in Phuket, Thailand. This internship is part of RMC Asia's Cultural Exchange Programs, which offers opportunities in hotels and resorts across Asia. As a Front Office & Guest Services Intern, you will be responsible for providing exceptional guest experiences and supporting the front office team.

Responsibilities:
• Greet guests upon arrival and make them feel welcome
• Perform and administer check-ins and check-outs
• Assign rooms and take care of administrative duties
• Process guest payments
• Be a source of information to guests on various matters
• Accommodate general and unique requests
• Understand all hotel room categories, room rates, packages, and promotions
• Communicate with all departments to fulfill guest requests
• Handle complaints and diffuse conflict or tense situations with guests

Program Benefits:
• Accommodation
• Visa sponsorship
• Monthly allowance
• 2-3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Group insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host

Requirements:
• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity