Front Office Coordinator

hace 6 días

Madrid, Madrid, España Importante Empresa A tiempo completo
Job Summary

We are seeking a highly skilled and customer-focused Front Office Coordinator to join our team at Importante Empresa. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest standards of hospitality.

Key Responsibilities
  • Provide personalized guest service, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
  • Collaborate with colleagues to ensure seamless communication and efficient service delivery.
  • Stay up-to-date on hotel services, amenities, and promotions to provide informed recommendations to guests.
Requirements
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • Minimum 1 year of experience in a front office or guest services role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
About Us

Importante Empresa is a leading hospitality company dedicated to providing exceptional guest experiences. Our team is passionate about delivering personalized service, exceeding guest expectations, and creating lasting memories. If you share our commitment to excellence and are passionate about hospitality, we encourage you to apply for this exciting opportunity.

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