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Technical Support Specialist
hace 2 meses
We are seeking a highly skilled Technical Support Specialist to join our team at buscojobs España. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service to our clients.
The ideal candidate will have a strong background in technical support, with a focus on German language skills. You will be responsible for assisting customers with technical questions and inquiries, providing solutions via phone and email, and troubleshooting issues independently.
Key Responsibilities:
- Provide technical support to customers via phone and email.
- Assist customers with technical questions and inquiries.
- Troubleshoot issues independently and provide solutions.
- Work collaboratively with internal teams to resolve customer issues.
Requirements:
- Fluent in German language.
- Working proficiency in English.
- Excellent communication and problem-solving skills.
- Proficient computer user with experience in MS Office, Databases, and CRM.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading company in the automotive industry.
- Extensive training and development opportunities.
- Collaborative and dynamic work environment.
- Chance to work with a diverse team and contribute to the company's success.
Location:
Remote work arrangement, with the ability to work from anywhere in Greece.